Check out this short read of an infograph that takes a look at what customers get in each airplane class of service, how that impacts airline revenue, and why airlines are exchanging first class seating for business class seating.
As a paying customer, I’m fine with the move. First class is awesome but it’s not worth the high price tag! Business class is just as comfortable and it’s a fraction of the cost of first class. That said, if I’m traveling with the whole family, I can get tickets for all of us in economy for less than the price of a business class ticket so it’s hard to justify paying more than I need to. I just hope the airlines quick shrinking seat pitch and width!
What class do you usually fly?